Friday, August 17, 2012

NVC as I understand it..

Non violent communication is all about trying to understand our needs, others needs and trying to meet both the needs. There is no time frame for this or any fixed agenda.
There are many perspectives to it:
  • It is upto the receiver how he wants to receive something (his interpretation)
  • It is also upto the giver how he wants to give something
Both these aspects are blended into NVC
There is a four step process to communicate with compassion (looking at the other person as a person having feelings and needs just like me)
  • Observation
  • Feelings
  • Needs
  • Request
Observation: This is the first step and an important part of the communication. For eg: I enter my child's room and see the clothes on the floor..books on the floor etc. How do I respond :
  • This room is so messy. Why cannot you keep things in place?
  • I can see clothes and books on the floor. 
If you observe these two statements you can see the difference between an observation and an evaluation. When I make an evaluation it talks more about the speakers' beliefs and feelings and it makes a judgement on the other person. If I am being judged then I may not feel like having a conversation at all. In the second case there is just an observation (as it is) Observation helps us to seperate our thoughts and feelings from what is there. Helps the process of communication.

Feelings:  The second step is the feelings. Here we take onus of what we are feeling. For eg: What you said made me angry instead we can say ' I felt sad when I heard those words'. Some other person might feel amused/confused..so feelings are about the person who is feeling it. It is important to understand that no one can make me feel sad.. I just choose to feel sad. It helps to become aware of my feeling.

Needs :  We all have needs. When these needs are met we have certain feelings and when the needs are not met we have certain feelings. Identifying the need at the moment helps us to communicate. For eg: My need is to give a safe environment for expression ..

Request:  Now, we come to the last step where I have a need which has to be met so I make a request to the other person to meet my need. When I demand there is a resistance ..when I make a request I am seeing the other person as a person who has his own feelings and needs to be met.(the person is not an object)
For eg: I observe the towel on the floor. I tell my child,' When I see the towel on the floor ..I feel disturbed.. as my need for cleanliness is not met. Would you be willing to put the towel in the rack'' 
Do remember that at times my request might seem like a demand to the other person ..it might seem like a threat too. The point out here is that my need may be met or it may not be met. It is possible that the other person's need at that point of time is to relax:-))
Then I have an unmet need and the other person is meeting his need by resistance. How do I respond at that time? If I see the person as a person then I am able to see his needs and go further with him to understand and work on how both our needs are met or I see the person as an object and let him know that my need is more important /pass judgements on them/ put myself down etc etc.
This is a continuous process. If my aim is to connect and understand the other person then I am constantly working with this process as a way of life not as a tool or strategy.
Have loads of work to do on this :-))

Monday, August 13, 2012

Compassion/Lecture

Yesterday in the night around 8pm, I saw Varun working on something (a project) which he was supposed to submit today. He had known about it in the weekend and when we spoke about it..he gave an impression that he was in control and was clear with what he had to do.
Now, he seemed upset. He called me over and told me,' I have so much to do. I don't have pictures. I took some xeroxes but I forgot to take the other book for xerox. Oh God! how am I going to finish this'
I could see he was upset and ideally this would be a great opportunity to let him know about planning/taking it easy etc:-))
I saw him as a person who was feeling overwhelmed and did not require chiding/advises/suggestions. I told him,' You are overwhelmed right now. How would you like me to help you?'
He was quiet for a second and said,' I don't know'
I asked him,' Would you like me to go and get the pictures xeroxed for you'
He said,' That would be nice'
I went and got the xerox for him (luckily the shop is inside our complex). By the time I came back he had worked on the project ..before he slept he completed part of it... got up in the morning and completed the whole thing :-))
Just thinking back would my lecture have made a difference? 

Thursday, August 9, 2012

Anatomy of Peace..

Reading a book called,' The Anatomy of Peace'.
This book has helped me see how we are creating conflict in our relationships, when we actually want peace within us and outside us.
My understanding as to what am I doing in my relationships.
  •  Am I looking at a Person as a person or an Object
  • Focus on helping things go right, rather than trying to fix things/children/spouses
  • Shed our images of how the world sees us
I am enjoying reading this :-))

Thursday, August 2, 2012

Mail...

Varsha wanted me to send her a mail (yep..she has one which is hardly used:-)) ). I wrote her a mail in which I expressed my love for her and also gave some gyaan on how in different ways she could express herself when she was going through a strong emotion. She read the mail and insisted on sending one to me. This is what she wrote:
Hope you stop shouting like that
how to respect smallers
1.Greet them
2.Hug them
3.Love them

:-))